Frequently Asked Questions
Everything you need to know about our premium outdoor apparel.
How do I determine the right size for KÜHL apparel?
We recommend referring to our comprehensive Size Guide located on each product page. Our garments are designed with specific fits, ranging from 'Tapered' to 'Full', to accommodate different body types and performance needs.
What is your return and exchange policy?
We offer a 30-day return policy for unwashed and unworn items with original tags attached. Returns can be initiated through our online portal, and a flat-rate shipping fee will be deducted from your refund unless the item is defective.
How should I care for my technical fabrics?
To maintain the longevity of your gear, we recommend machine washing in cold water with like colors and tumble drying on low heat. Avoid fabric softeners and bleach, as these can break down the technical fibers and water-resistant coatings.
Do you offer international shipping?
Yes, we ship to select international destinations. Shipping costs and estimated delivery times are calculated at checkout based on the destination country and order weight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking number. You can use this number on our 'Track Order' page or the carrier's website to monitor your delivery progress.